The NaijaFund Team takes your safety and security very seriously. Many measures are taken to ensure a positive fundraising experience for both NaijaFund users and donors alike. The NaijaFund community is designed to reward authenticity and transparency during fundraising campaigns. Below you’ll learn more about how NaijaFund protects its community.
Donors should only contribute payments to crowdfunding campaigns of NaijaFund users they personally know and trust. We’re often asked how a donor can tell the authenticity of a personal cause found on NaijaFund. Unfortunately there is no way to 100% guarantee that a user’s NaijaFund crowdfunding page contains accurate or truthful information. As such, donors should not make payments to any crowdfunding pages or people unless they fully understand and trust the cause presented.
All transactions initiated through NaijaFund are securely encrypted using Secure Socket Layer (SSL) technology. A small security indicator, usually a lock icon or green bar, will appear in the web browser you’re using to verify the security of the transaction.
Beware of crowdfunding pages that attempt to bypass the prescribed donation method (ie, posting direct links to alternative payment methods). Only complete payments by clicking on the large ‘Donate’ button found on each NaijaFund crowdfunding page. Please report any pages that request direct payments or users who attempt to contact you to arrange an alternative method of payment.
What to look for when donating:
NaijaFund contains a number of features designed to help you make an informed donation decision. Specifically, please refer to the ‘Campaign Creator’ area located in the bottom-left corner of each NaijaFund online crowdfunding page.
Only donate to people you know & trust. When in doubt, don’t donate.
Users are required to display their authentic identities when using NaijaFund crowdfunding platform. This helps ensure that donors understand who is collecting the money. NaijaFund helps communicate account authenticity while protecting users’ personal contact information by leveraging Facebook. Each NaijaFund user may connect a single Facebook account to their online donation page. In doing so, the user’s name, photo and number of friends is displayed. However, the link to a user’s Facebook profile remains private.
NaijaFund users receive all payments through their own personal bank accounts. As such, each NaijaFund user immediately receives each donation into their chosen payment account. All transactions initiated through NaijaFund are securely encrypted using Secure Socket Layer (SSL) technology. A small security indicator, usually a lock icon or green bar, will appear in the web browser you’re using to verify the security of the transaction.
Attempting to bypass the prescribed donation method (i.e., posting direct links to alternative payment methods) is strictly prohibited by NaijaFund and will result in account termination.
Please beware of, and immediately report any solicitations made through your NaijaFund crowdfunding page. NaijaFund will never contact its users through this method. Do not provide your personal contact information, such as phone number, to anyone that requests it. Ask questions and have a conversation over email if need be. Additionally, exercise caution if you receive offers from 3rd-party fundraising companies or individuals offering personal assistance.
NEVER arrange to personally meet anyone who contacts you through your NaijaFund crowdfunding page. Report any suspicious activity directly to us.
Reporting a Problem
The NaijaFund Team is extremely responsive and wants to hear from you. Immediately report any problems or concerns directly to us on our Contact Page or send an email to [email protected]